Frequently Asked Questions

Q: What are your shipping charges?
A: $7.95 per order added at checkout.

Q: Do you ship outside the United States?
A: At this time we ship only to the 48 contiguous United States.

Q: What currencies do you support?
A: All orders are transacted in U.S. dollars.

Q: Do you sell or use mailing lists?
A: No. We do not buy, sell, or trade mailing lists. Your e-mail address is used to process your order and provide customer service. Any use of your e-mail by Renaissance Medical Supply is to communicate with you, period.

Q: How do you keep credit card numbers safe?
A: Security is a top priority. Your payment information is encrypted for transmission over the internet and your entire credit card number is not stored on our servers.

Q: Do you have a guarantee?
A: You can return for refund, subject to our returns policy, any item that you are not completely satisfied with.